--- title: Email Notification Settings description: Control the email notifications that you and your team receive via the Portal. --- [Skip to content](https://knowledge-base.virtually-there.net/knowledge/email-notifications#main-content) English Show submenu for translations ![VT\_Main-Logo\_Blue\_Cropped](https://knowledge-base.virtually-there.net/hubfs/VT_Main-Logo_Blue_Cropped.svg) Open main navigation Close main navigation - English Show submenu for translations - [Go to Virtually There](https://virtually-there.net/) [Go to Virtually There](https://virtually-there.net/?hsLang=en) How can we help? - There are no suggestions because the search field is empty. 1. [Knowledge Hub](https://knowledge-base.virtually-there.net/knowledge?hsLang=en) 2. [Virtual Offices](https://knowledge-base.virtually-there.net/knowledge/virtual-offices?hsLang=en) 3. [Email Notifications](https://knowledge-base.virtually-there.net/knowledge/virtual-offices?hsLang=en#email-notifications) # Email Notification Settings ## Control the email notifications that you and your team receive via the Portal. 1. [**Log in to the Portal**](https://portal.virtually-there.net/login/) and click on the 'Users and Teams' tab at the bottom of the menu on the left . ![](https://knowledge-base.virtually-there.net/hs-fs/hubfs/image-png-Oct-22-2025-02-22-46-3662-PM.png?width=1581&height=460&name=image-png-Oct-22-2025-02-22-46-3662-PM.png) 2. Clickthe three dots on the right, then **edit** to select the email notifications each team member receives.  ![](https://knowledge-base.virtually-there.net/hs-fs/hubfs/image-png-Oct-22-2025-02-23-48-5689-PM.png?width=290&height=222&name=image-png-Oct-22-2025-02-23-48-5689-PM.png) 3. There are three different types of email notifications sent via the Portal: 1. **Verification** Receive AML notifications for your company and stay updated when ID verification is required or needs to be updated. It is important that at least one user receives these notifications as they are crucial to keeping your account working properly. By default, the primary contact (who signed up for the service) will receive verification email notifications. 2. **Invoicing and payments** Receive invoice notifications and payment reminders when a payment is overdue. By default, the primary contact (who signed up for the service) will receive invoicing and payment email notifications. 3. **Receives post under this name** Enables the team member to receive post addressed to them. Please make sure that correspondence is also addressed to the company using the full virtual address provided. --- If you have questions regarding the email notifications sent via our Portal, please **[contact our Customer Service team](https://virtually-there.net/contact-us/?hsLang=en)** on [**0203 476 7792**](tel:02034767792). ---       - [About Virtually There](https://knowledge-base.virtually-there.net/knowledge/about-virtually-there?hsLang=en#main-content) - [Cancellation](https://knowledge-base.virtually-there.net/knowledge/about-virtually-there?hsLang=en#cancellation) - [Billing](https://knowledge-base.virtually-there.net/knowledge/about-virtually-there?hsLang=en#billing) - [Post](https://knowledge-base.virtually-there.net/knowledge/about-virtually-there?hsLang=en#post) - [Account](https://knowledge-base.virtually-there.net/knowledge/about-virtually-there?hsLang=en#account) - [Virtual Offices](https://knowledge-base.virtually-there.net/knowledge/virtual-offices?hsLang=en#main-content) - [Service Details](https://knowledge-base.virtually-there.net/knowledge/virtual-offices?hsLang=en#service-details) - [Anti Money Laundering Checks](https://knowledge-base.virtually-there.net/knowledge/virtual-offices?hsLang=en#anti-money-laundering-checks) - [Subscription Management](https://knowledge-base.virtually-there.net/knowledge/virtual-offices?hsLang=en#subscription-management) - [Email Notifications](https://knowledge-base.virtually-there.net/knowledge/virtual-offices?hsLang=en#email-notifications) - [Virtually There Portal](https://knowledge-base.virtually-there.net/knowledge/virtually-there-portal?hsLang=en#main-content) - [Login](https://knowledge-base.virtually-there.net/knowledge/virtually-there-portal?hsLang=en#login) - [AML Checks & Documents](https://knowledge-base.virtually-there.net/knowledge/virtually-there-portal?hsLang=en#aml-checks-documents) - [Subscription](https://knowledge-base.virtually-there.net/knowledge/virtually-there-portal?hsLang=en#subscription) - [Using the Virtually There Portal](https://knowledge-base.virtually-there.net/knowledge/virtually-there-portal?hsLang=en#using-the-virtually-there-portal) - [Virtual Landline](https://knowledge-base.virtually-there.net/knowledge/virtual-landline?hsLang=en#main-content) - [Service Details](https://knowledge-base.virtually-there.net/knowledge/virtual-landline?hsLang=en#service-details) [![unnamed (1)](https://knowledge-base.virtually-there.net/hs-fs/hubfs/unnamed%20(1).png?width=400&height=32&name=unnamed%20(1).png "unnamed (1)")](https://uk.trustpilot.com/review/virtually-there.net) Henleaze House 13 Harbury Road Henleaze Bristol BS9 4PN Copyright © 2025, Virtually There Offices Limited