How to manage your mail in your Virtually There Portal

You can view, print, download and forward physical copies of all scanned mail from your Virtually There Portal. Here’s how to log in.

How to view your scanned mail 

Once you’ve accessed your Virtually There Portal, follow these steps:

1. Navigate to the left sidebar and select the ‘Dashboard’ tab. 
2. Next to ‘Activity Feed’, select the button labelled ‘All Subscriptions’.
3. From the dropdown menu, select the virtual address service you want to view mail from. Your mail history will appear below.
4. Select the PDF icon on the far right of the mail you want to view. A sidebar should appear on the right side of your screen. 
5. In the right sidebar, you will see your scanned mail. To have a closer look, click ‘Open pdf’ above the image. A new tab will open with your scanned mail.

How to print your scanned mail 

Once you’ve accessed your Virtually There Portal, follow these steps:

1. Navigate to the left sidebar and select the ‘Dashboard’ tab.
2. Next to ‘Activity Feed’, select the button labelled ‘All Subscriptions’.
3. From the dropdown menu, select the virtual address service you want to view mail from. Your mail history will appear below.
4. Select the PDF icon on the far right of the mail you want to view. A sidebar should appear on the right side of your screen. 
5. In the right sidebar, you will see your scanned mail. To print this scanned mail, click the printer icon above the image. 
6. Then follow your device’s printing settings.

How to download your scanned mail 

Once you’ve accessed your Virtually There Portal, follow these steps:

1. Navigate to the left sidebar and select the ‘Dashboard’ tab. 
2. Next to ‘Activity Feed’, select the button labelled ‘All Subscriptions’.
3. From the dropdown menu, select the virtual address service you want to view mail from. Your mail history will appear below.
4. Select the PDF icon on the far right of the mail you want to view. A sidebar should appear on the right side of your screen. 
5. In the right sidebar, you will see your scanned mail. To download this scanned mail, click the ‘Forward me this post’ button below the image. 

How to forward your scanned mail to a physical address

Once you’ve accessed your Virtually There Portal, follow these steps:

1. Navigate to the left sidebar and select the ‘Dashboard’ tab. 
2. Next to ‘Activity Feed’, select the button labelled ‘All Subscriptions’.
3. From the dropdown menu, select the virtual address service you want to view mail from. Your mail history will appear below.
4. Select the PDF icon on the far right of the mail you want to view. A sidebar should appear on the right side of your screen. 
5. In the right sidebar, you will see your scanned mail. To forward your mail to a physical address, click the download icon above the image. This will bring up a window with your post forwarding options.
6. The hard copies of your scanned mail are forwarded to your physical address via Royal Mail. Select the Royal Mail forwarding method by clicking the ‘Choose this option’ button below your preferred method.
7. At the bottom of the window, provide the physical address you want to send your mail to. 
8. Click ‘Send My Post.