Using the Virtually There Portal
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      3. Using the Virtually There Portal

      How to manage your mail in the Virtually There Portal

      You can view, print, download, and forward scanned mail directly from your Virtually There Portal. Here's how to log in and manage your mail.

      How to View Your Scanned Mail

      1. Log in to the Virtually There Portal.

      2. From the left-hand menu, click Activity.

      3. If you have multiple companies with us, choose which post you want to view.

      4. Your mail history will appear below. Click the item picture of what you want to view.

      5. A window will open with information about that piece of mail
      6. Click the PDF button below "scanned documents" to view the scan of your post

      How to Print Your Scanned Mail

      1. Follow steps 1–6 above to open the sidebar.

      2. Click the printer icon above the scanned image.

      3. Follow your device’s print settings to complete the process.

      How to Download Your Scanned Mail

      1. Follow steps 1–6 under How to View Your Scanned Mail.

      2. Click the download icon above the thumbnail to save the file to your device.

      How to Forward Scanned Mail to a Physical Address

      1. Follow steps 1–5 under How to View Your Scanned Mail.

      2. Click Forward me this post above the PDF icon. 

      3. Choose your preferred Royal Mail forwarding option by clicking Choose this option.

      4. Enter the delivery address on the next page.

      5. Click Send Request to confirm.